Privacy
We keep this short and honest: we hold only what is needed to make and deliver your map, and card data never reaches us.
What we store
- Your email address — so we can send your order and your files.
- Your map's moment and place — the date, time, place and any short message you entered — so we can generate the map you ordered and re-serve it if you come back to your download link.
- Your shipping details — name, postal address and phone number — but only for a framed print, because a parcel needs somewhere to go. Digital-only orders are not asked for an address.
- An order record — what you bought, in which currency, and when — so we can support you and keep proper accounting.
- Which link brought you here — a first-party cookie remembers which link brought you here (for example a campaign tag or the site you came from), besides your currency choice, and is copied onto your order so we know which channel is working. It is never shared with anyone else.
- Messages you send us — if you use the contact form, the email address and message you type (and the order code, if you give one) — so we can answer you. We use it for nothing else.
What we never see
- Your card details. Payment is handled entirely by our payment processor on their own hosted checkout page. Card numbers never touch our servers — we only receive a confirmation that a payment succeeded.
- Ad or profiling data. We do not run third-party advertising trackers, and we do not sell or trade your information.
Who else is involved
Processors handle parts of your order under their own privacy terms: our payment processor takes the payment, and our email provider sends your order emails. That is all — we don't pass your details to anyone else.
Keeping and deleting it
We keep order records for as long as we need them to deliver your purchase and to meet accounting rules. If you would like your personal data deleted, ask us and we will remove what we can, keeping only what the law requires us to retain.
How to ask
For any privacy request, see Contact and include your order link or token so we can find your record.